Privacy Policy

Privacy Policy

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ProConnective (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you engage with our services, visit our website, or communicate with us.

 

1. Information We Collect

We may collect and process the following types of personal data:

1.1. Identity and Contact Information
Including name, business name, email address, phone number, and billing address.

1.2. Business Information
Including company details, branding materials, website content, images, and social media account information provided by the Client.

1.3. Technical Information
Including IP address, browser type, operating system, and website usage data.

1.4. Payment Information
Payment details are processed by third-party payment providers. ProConnective does not store full payment card details.

 

2. How We Collect Information

We collect personal data through:

• Direct communication (email, forms, contracts, calls)

• Use of our website and services

• Third-party platforms used to deliver services (e.g. hosting providers, analytics tools, social media platforms)

 

3. How We Use Your Information

We use personal data for the following purposes:

• To provide and manage our services

• To communicate with Clients regarding projects, billing, and support

• To create, host, and maintain websites and 360° virtual tours

• To manage social media accounts as authorised by the Client

• To improve our services and website functionality

• To comply with legal and regulatory obligations

 

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Performance of a contract

• Legitimate business interests

• Legal obligations

• Consent, where required

 

5. Data Sharing and Third Parties

5.1. We may share personal data with trusted third-party service providers, including:

• Website and tour hosting platforms

• Payment processors

• Analytics and marketing tools

• Social media platforms

5.2. These third parties are only permitted to process personal data as necessary to provide their services and are required to protect your data.

 

6. Data Retention

6.1. Personal data is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal requirements.

6.2. Upon termination of services, data may be retained for accounting, legal, or dispute-resolution purposes.

 

7. Data Security

7.1. We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

7.2. While we take reasonable steps to secure data, no system can guarantee absolute security.

 

8. Client Responsibilities

Clients are responsible for ensuring that any personal data they provide to ProConnective is collected and shared lawfully and in compliance with applicable data protection laws.

 

9. Your Rights

Subject to applicable law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of personal data

• Restrict or object to processing

• Request data portability

• Withdraw consent where processing is based on consent

Requests can be made in writing using the contact details below.

 

10. Cookies

10.1. Our website may use cookies and similar technologies to improve functionality and user experience.

10.2. You may control or disable cookies through your browser settings.

 

11. International Data Transfers

Where personal data is transferred outside your country of residence, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

 

12. Third-Party Links

Our website may contain links to third-party websites. ProConnective is not responsible for the privacy practices or content of such websites.

 

13. Changes to This Privacy Policy

ProConnective reserves the right to update this Privacy Policy at any time. Any changes will be effective upon publication on our website.

 

14. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:

ProConnective
Email: info@proconnective.co.uk